• Multi-Channel Commerce

 
Today, there is only one way to sell:
every way. 

OUR FOCUS AREAS

  • - Optimize Channel Convergence
  • - Sharpen Target Marketing
  • - Drive Transaction Optimization
  • - Enhance Retail Experience
  • - Establish System for
    Actionable Analysis

OUR SERVICES

  • - Solution Architecture Planning
    & Implementation
  • - Acquisition & Retention Services
  • - Business Transformation
  • - Operations Management Services
  • - Revenue Optimization Services
  • - Customer Experience Innovation

SapientNitro helps retailers increase sales by engaging customers and managing their brand and purchase experiences across all channels.

By leveraging our team of experts working in 33 offices on virtually every major continent, we’re one of the few companies that can help bring clarity to your overall sales and merchandising strategies and provide the creative, advertising, business process, analytics, and technology expertise across multiple channels to bring those strategies to life. At SapientNitro, we take a holistic approach to understanding consumer behavior and then, through sophisticated marketing techniques and the intelligent application of technology, we create exceptional brand experiences that drive extraordinary business results.

  

  


  • Develop, position, and uniquely advertise your brand and related products and services across traditional and emerging media.
     
  • Design, implement, and evolve compelling cross-channel promotion, merchandising, sales and service experiences that are consistent, drive higher conversion, increase your average order value, and ensure long-term loyalty to your brand.
     
  • Track, analyze, and measure interactions with your customers across and within channels in order to develop more dynamic and complete customer profiles and/or personas, which enable a higher degree of personalization and opportunities for recognition.

  • Leverage social media to engage consumers in the development of user-generated content (ratings and reviews, product advocacy videos), participate in the evolution of the brand and related products and services, and reward consumers for influence and spending.

 

Our Work


  • B&N College Booksellers
  • 9-1-09
    Talbots.com
  • 11-13-08
    eShop

  • Gaiam.com